Widerrufsbelehrung und Formular

Right of withdrawal for consumers (consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.)

Right of revocation

You have the right to revoke this contract within 14 days without giving reasons. The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods, provided that you have ordered one or more goods within the framework of a single order and this is or will be delivered uniformly;– on which you or a third party named by you,  who is not the carrier, has taken possession of the last goods, provided that you have ordered several goods within the framework of a single order and these are delivered separately;– on which you or a third party named by you, who is not the carrier, has taken possession of the last partial shipment or the last piece,  if you have ordered goods that are delivered in several partial shipments or pieces; In order to exercise your right of withdrawal, you must inform us (Pets by Loulou, 136 du Club Ave, Qc, Canada J7V 2E2, Phone: +1 450 234-6060, E-Mail: helene@petsbyloulou.com) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent by post, call or e-mail). You can use the attached model withdrawal form, but this is not mandatory. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period. Consequences of revocationIf you revoke this contract, we must reimburse you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day,  on which we have received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case at the latest within 14 days from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You bear the direct costs of returning the goods.You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary to check the nature, characteristics and functioning of the goods. Reasons for exclusion or extinctionThe right of withdrawal does not apply to contracts – for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;– for the delivery of goods that can spoil quickly or whose expiry date would be quickly exceeded;– for the delivery of alcoholic beverages,  whose price was agreed upon at the time of conclusion of the contract, but which can be delivered at the earliest 30 days after conclusion of the contract and whose current value depends on fluctuations on the market over which the entrepreneur has no influence;– for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.The right of withdrawal expires prematurely in the case of contracts – for the delivery of sealed goods that are not returned for reasons of health protection or hygiene  are suitable if their seal has been removed after delivery;– for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature;– for the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery. Sample withdrawal form(If you want to cancel the contract, please fill out this form and send it back.)– To (Pets by Loulou, 136 du Club Ave, Qc, Canada J7V 2E2, E-Mail: helene@petsbyloulou.com :– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)– Ordered on (*)/ received on (*)– Name of the consumer(s)– Address of the consumer(s)– Signature of the consumer(s) (only in case of notification on paper)– Date